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Last updated: Dec 21 2025

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Order Processing

 

Orders are processed within 1–3 business days after payment is received, excluding weekends and public holidays.

 

Some items offered on this website may be listed as pre-order or made-to-order. These items are produced after an order is placed and may require additional processing time.

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For pre-order or made-to-order items:

• Processing may take up to 14 business days before shipping

• Production begins only after the order is confirmed

• Shipping timelines begin after the processing period is complete

 

If an item requires extended processing time, this will be clearly noted on the product page.

 

 

Shipping & Delivery

 

We currently ship to customers in Canada and the United States.

 

Estimated delivery times after dispatch:

• Canada: 5–10 business days

• United States: 5–10 business days

 

Delivery times are estimates only and may vary due to shipping carrier delays, customs processing, weather conditions, or high-volume periods.

 

Shipping Confirmation & Tracking

 

Once your order has shipped, you will receive a shipping confirmation email. Tracking information may be included depending on the shipping method selected.

 

Delays & Carrier Issues

 

We are not responsible for delays caused by shipping carriers, customs authorities, or events outside of our control. If a shipment appears delayed, please allow additional time before contacting support.

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Incorrect Address Information

 

Customers are responsible for providing accurate and complete shipping details at checkout. Orders returned due to incorrect or incomplete address information may require additional shipping fees to be resent.

 

Lost or Missing Packages

 

If your order is marked as delivered by the carrier but cannot be located, please contact the carrier directly first. If additional assistance is needed, you may contact us using the details below and we will review the situation.

 

Contact Information

 

For questions related to fulfillment, shipping, or order status, please contact:

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Email us through our Contact page (linked in Menu)

Business Name: House of Arvind, Inc.

Business Address: UPS 601 - 1812 Vedder Way, Abbotsford, BC  V2S 8K1

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This Fulfillment Policy applies to all purchases made through this website.