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Last Updated: May 15, 2026 Effective Date: May 15, 2026

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1. INTRODUCTION

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House of Arvind, Inc., a corporation incorporated under the laws of Canada, operating the MOGGERZ brand ("MOGGERZ," "we," "us," or "our"), is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (moggerz.com and associated domains), purchase our products, or interact with our brand.

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For customers in the United States, certain transactions may be fulfilled by House of Arvind, LLC, a limited liability company incorporated in the State of Delaware, USA. Both entities are committed to the privacy standards described in this policy.

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This Privacy Policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy laws, and where applicable, United States privacy regulations. If you are accessing our Site from outside Canada, please note that your information may be transferred to and processed in Canada or the United States.

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2. INFORMATION WE COLLECT

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2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Identity Information: Full name, username or display name

• Contact Information: Email address, phone number, mailing address

• Payment Information: Credit/debit card details, billing address (processed securely through our payment processor — we do not store full card numbers)

• Account Information: Password and account preferences if you create an account

• Communications: Messages you send us via email, contact forms, or social media

• User Content: Reviews, testimonials, photos, or other content you submit

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2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs

• Cookie Data: Information stored via cookies and similar tracking technologies (see Section 7)

• Transaction Data: Purchase history, order details, and browsing behavior on our Site

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2.3 Information From Third Parties

We may receive information about you from third parties, including:

• Social media platforms (Instagram, TikTok, YouTube, and others) if you interact with our accounts

• Payment processors for fraud prevention purposes

• Analytics providers

• Marketing partners

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3. HOW WE USE YOUR INFORMATION

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We use your personal information for the following purposes:

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3.1 To Fulfill Orders and Provide Services

• Process and fulfill your purchases

• Send order confirmations, shipping updates, and receipts

• Handle returns, refunds, and customer service inquiries

• Manage your account if you create one

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3.2 To Communicate With You

• Respond to your questions and inquiries

• Send transactional emails related to your purchases

• Send marketing emails, newsletters, and promotional offers if you have opted in

• Notify you of changes to our products, policies, or terms

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3.3 To Improve Our Business

• Analyze how customers use our Site and products

• Conduct research and development

• Improve our website, products, and customer experience

• Prevent fraud and ensure the security of our Site

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3.4 To Comply With Legal Obligations

• Meet our obligations under Canadian tax law, including GST/HST reporting

• Comply with applicable Canadian and US laws and regulations

• Respond to legal requests, court orders, or government inquiries

• Protect our legal rights and intellectual property, including the MOGGERZ trademark and word mark owned by House of Arvind, Inc.

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3.5 Marketing and Advertising

With your consent, we may use your information to:

• Send promotional emails and newsletters

• Serve targeted advertising on social media and other platforms

• Analyze the effectiveness of our marketing campaigns

You may withdraw your consent to marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

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4. LEGAL BASIS FOR PROCESSING

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Under PIPEDA and applicable Canadian privacy law, we collect and use your personal information based on:

• Consent: You have given us express or implied consent to collect and use your information for a specific purpose

• Contractual Necessity: Processing is necessary to fulfill a contract with you (e.g., processing your order)

• Legal Obligation: Processing is required to comply with Canadian or US law

• Legitimate Interests: Processing is necessary for our legitimate business interests, balanced against your privacy rights

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5. HOW WE SHARE YOUR INFORMATION

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We do not sell your personal information to third parties. We may share your information with:

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5.1 Related Entities

Personal information may be shared between House of Arvind, Inc. (Canada) and House of Arvind, LLC (USA) for the purposes of fulfilling orders, providing customer service, and operating the MOGGERZ brand consistently across both countries.

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5.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)

• Shipping and fulfillment partners

• Email marketing platforms

• Website hosting and analytics providers

• Customer service platforms

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

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5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority in Canada or the United States, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

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5.4 Business Transfers

If House of Arvind, Inc. or House of Arvind, LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

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5.5 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

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6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Order and transaction records: 7 years (as required by Canadian tax law)

• Account information: For the duration of your account plus 2 years

• Marketing preferences: Until you withdraw consent

• Customer service communications: 3 years

When we no longer need your personal information, we will securely delete or anonymize it.

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7. COOKIES AND TRACKING TECHNOLOGIES

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7.1 What Are Cookies

Cookies are small text files stored on your device when you visit our Site. We use cookies and similar technologies to improve your experience and collect usage data.

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7.2 Types of Cookies We Use

• Essential Cookies: Required for the Site to function (e.g., shopping cart, login sessions)

• Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)

• Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness

• Preference Cookies: Remember your settings and preference

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7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. You may also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

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8. YOUR PRIVACY RIGHTS UNDER CANADIAN LAW

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Under PIPEDA and applicable provincial privacy laws, you have the right to:

• Correction: Request that we correct inaccurate or incomplete information

• Withdrawal of Consent: Withdraw consent to our use of your personal information at any time, subject to legal and contractual restrictions

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9. PRIVACY RIGHTS FOR US CUSTOMERS

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For customers in the United States whose transactions are fulfilled by House of Arvind, LLC, we honor applicable US state privacy rights where required by law, including rights of access, deletion, and opt-out of certain data uses. Contact us at support@getmoggerz.com for any US privacy inquiries.

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10. DATA SECURITY

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We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our Site

• Secure payment processing through PCI-compliant providers

• Access controls limiting who within our organization can access personal data

• Regular review of our security practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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11. CROSS-BORDER DATA TRANSFERS

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MOGGERZ operates in both Canada and the United States through House of Arvind, Inc. and House of Arvind, LLC respectively. Your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take steps to ensure your information receives adequate protection consistent with this Privacy Policy and applicable Canadian privacy law.

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12. CHILDREN'S PRIVACY

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Our Site and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

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13. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

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Our Site may include social media features and links to third-party platforms including Instagram, TikTok, YouTube, and others. These platforms have their own privacy policies, which govern how they collect and use your information. We encourage you to review those policies before interacting with our content on those platforms.

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14. MARKETING COMMUNICATIONS

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14.1 Email Marketing

We will only send you marketing emails if you have opted in to receive them. Each marketing email will include an unsubscribe link. You can also opt out by contacting us directly at support@getmoggerz.com.

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14.2 SMS / Text Message Marketing

With your express consent, we may send you promotional SMS or text messages about MOGGERZ products, offers, and updates. Message and data rates may apply. You can opt out of SMS marketing at any time by replying STOP to any message or by contacting us at support@getmoggerz.com. We will not send SMS marketing messages without your prior express consent, and we will never share your phone number with third parties for their own marketing purposes.

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14.3 Canadian Anti-Spam Law (CASL)

We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages — including email and SMS — with your express or implied consent, and every message will clearly identify MOGGERZ / House of Arvind, Inc. as the sender and provide a working unsubscribe mechanism.

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15. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a new effective date. For significant changes, we will provide more prominent notice, such as an email notification. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.

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16. CONTACT US — PRIVACY INQUIRIES

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For any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

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MOGGERZ — Privacy Officer House of Arvind, Inc. UPS 601 - 1812 Vedder Way Abbotsford, BC V2S 8K1 Canada

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Email: support@getmoggerz.com Website: moggerz.com

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For US privacy inquiries: House of Arvind, LLC Incorporated in Delaware, USA Email: support@getmoggerz.com